All Recovery Playbooks

Sent to an unsupported wallet type

You sent funds to a wallet address that doesn't support the token or asset you sent.

High RiskAct soon

Recovery steps

1

Determine the exact situation

What token did you send? What wallet did you send it to? Does that wallet support the token's standard?

2

If you control the receiving wallet

You may be able to import the wallet into a different app that supports the token. The funds are tied to the address, not the app.

3

If it's an exchange wallet

Contact exchange support. They may be able to recover unsupported tokens, though it may take time and incur fees.

4

Check if a wrapped version exists

Some tokens have wrapped versions on different networks. The recovery path depends on the specific token and network.

5

Accept potential loss

In some cases, tokens sent to incompatible addresses cannot be recovered. This is one of the harsh realities of crypto.

Quick checklist (printable)

This tool provides educational information only. It is not financial, tax, or legal advice. Always consult qualified professionals for decisions about your specific situation. Results are based on general patterns and may not reflect your circumstances.