All Recovery Playbooks

Deposited to exchange without memo or tag

You sent crypto to an exchange address but forgot to include the required memo, tag, or destination tag.

Medium RiskAct soon

Recovery steps

1

Contact exchange support immediately

Most major exchanges can recover deposits without memos. Contact their support team with your transaction details.

2

Gather transaction information

Collect: transaction hash/ID, the amount sent, the asset, the sending wallet address, and the approximate time.

3

Be patient

Recovery usually takes 1-4 weeks depending on the exchange. Some charge a recovery fee.

4

Follow up politely

If you don't hear back within a week, follow up on your support ticket.

5

For future deposits

Always double-check that you've included the memo/tag. Use a small test transaction first for new deposit addresses.

Quick checklist (printable)

This tool provides educational information only. It is not financial, tax, or legal advice. Always consult qualified professionals for decisions about your specific situation. Results are based on general patterns and may not reflect your circumstances.